Introduction
Www.Socks4u.gr is the "Online Store" of our Socks4u store located in Chios, 12 Kalampokas, Post Code 82100, Tax Identification Number: 132382486, Tax Office of Chios, with contact phone 2271400418 mob.6936520940 and email address contact Socks4u.gr@gmail.com
By visiting the website or using material from the website, you accept the following terms. Please note that you are not allowed to use the Website if you do not accept the following terms.
Sales training
(1) As soon as the "Complete Order" button is pressed, the customer makes a proposal to purchase the goods in his cart and agrees with the application of these General Terms and Conditions.
(2) The confirmation of receipt of the purchase offer, which is sent automatically immediately after the submission of the order, certifies that the customer's order has been received by Socks4u.gr. However, it does not constitute acceptance of the offer to purchase the customer.
(3) The acceptance of the offer for purchase will take place only after the declaration of acceptance of the offer, by Socks4u.gr.
Right of cancellation
The customer can immediately cancel any order whose products are pending and for which the procedures for sending and issuing documents have not started. The cancellation is made at the request of the customer via email or telephone. (Once the order is canceled, the entire amount received by the company from the transaction will be refunded to the customer (no bank charges and commissions of intermediaries / third parties withheld to pay the customer to the company will be refunded or vice versa), and if the conditions are met and the process of sending and issuing tax documents has not started.
Maintaining ownership
The products remain the property of Socks4u.gr until the final, full and complete payment of the price on it.
Availability of goods
(1) If the products ordered are not available at the time of the order, Socks4u.gr reserves the right not to accept the specific order and consequently not to prepare the sale. The customer will be informed accordingly. Any initiated or executed payments will be canceled. Any payments will be returned to the customer without undue delay, in the same way that the customer chose to make the payment.
(2) The processing of orders takes place from Monday to Saturday, from 09.00 am. until 5:00 p.m. The processing of orders, which are submitted on Sundays and public holidays, takes place the next working day.
Shipping & Returns
MISSIONS
Socks4u.gr sends all orders Monday to Saturday. The countries of dispatch include only Greece (For other destinations by contact).
Cost - Shipping costs range from € 2.5 to € 5.5 depending on the postal company of your choice. Shipments within Greece over 50 € are FREE, regardless of volume and weight of the package and delivery area. For collection from the store there is a discount -5%
Shipping time - Delivery is in 2-3 working days. (Remote and inaccessible destinations 3-5 working days).
Transport company - All orders are delivered through the company ELTA - SPEEDEX -ACS in any area within Greece. In the event that the area where you live is not served by the network of the Postal Company where you chose, we have the responsibility to send you your order in an alternative way, again with the same shipping costs for you. We can also if you ask us to use another courier company but in this case we may need to charge the delivery upon agreement with you.
RETURN POLICY
Customers have the right to return the product, at their own expense, within 14 calendar days from the day they received the product.
Prerequisites for the return of the product is that it is in excellent condition received without damage and without any defects (subject to the return of a defective product), that the product has not been used and that cards and stickers have not been removed.
Change Process
Send us the product back with a shipping cost.
Right of Withdrawal
Caution:
Return shipping is borne by the customer. (3-5 € will be deducted in total from the value of the products you return.)
The value of the products is returned by us and not the cash on delivery costs.
For all products there is a discount or from the moment the customer claimed (in any way) the Gift benefits, no refund can be made.
PAYMENT
In the online Store www.Socks4u.gr you can use the following payment methods:
i. Payment at the Store
ii. Pay on delivery
iii. Bank deposit
* For your best service, please mention your name and the code of your order, when transferring the amount.
E. COOKIES
At this website we use cookies, small file texts with information about your navigation on the website, whose main purpose is to improve your experience as a user of our website (eg brightness or font size). The information related to cookies is not used to personally identify you.
Google Analytics cookies
Google Analytics cookies are performance analysis / logging cookies that allow us to collect anonymous information about how visitors use our website. These cookies can inform us about how many visitors use the website, the time and duration of access, while also providing information on how to navigate visitors to different parts of the website. This information helps us to improve the way our website works. They are anonymous information and do not contain personal data.
PRIVACY POLICY
1. The personal data provided to us will be subject to processing and will be kept in a file responsible for us, for the following purposes:
i. The development, execution and implementation of the purchase agreement for the products you have purchased or any other agreement between you and us.
ii. The processing of your requests.
iii. Sending informative commercial mail via email or sms or other electronic way.
iv. You always have the right and the ability to edit and change your preferences.
v. In the event that you provide us with personal information of a third party, you are responsible and have informed that person of the use of his or her information and have secured his or her express consent that this information is provided for the purposes set out above.
Member Registration
Your registration as a member at www.Socks4u.gr is necessary in order to make a purchase from our Online Store. With the registration we will have your details registered so you will not need to fill them in every time you place an order
By entering your requested personal information (name, address, postal code of the current main residence, telephone, valid e-mail address and acceptance of these Terms of Use and Transactions, you become a Member at www.Socks4u.gr and we open for you Your Member Account Registration and participation as a member is free, personal, non-transferable and non-transferable.
You are responsible for the information you provide to us and www.Socks4u.gr is based solely on your statements regarding your personal information. Your personal data that you provide us during your registration as a Member, our Company processes them exclusively for the purpose (a) of creating your Account at www.Socks4u.gr through which you can track the progress of your order, the history of your transactions at www.Socks4u.gr etc., (b) of our communication with you regarding the transactions between us (eg for the completion, sending and delivery of your order, for the payment and our safe financial transaction) and (c) for sending to you the information you provided us with information, advertising and promotional material regarding the products and services of our Company.
SUBSCRIBE TO NEWSLETTER.
Your registration in the Newsletter Service of our Company, is completed by entering your e-mail address (email) in the corresponding field on our page. Upon completion of your registration, you give us your explicit consent for Socks4u.gr to send you informative and promotional material about our products.
Product delivery: Collection from store / Shipping to the customer's place of choice
i) Receipt from our headquarters
You can pick up your order from our physical headquarters.
The visit to the place is by appointment.
ii) Courier of your choice
You can indicate the courier or transport company you wish to undertake the shipment of your order. You will be charged the costs.
(1) In case the product is already available for collection at the physical headquarters of Socks4u.gr after the customer's choice, the customer will be informed electronically or by sms about when the order is ready for collection at the physical location (confirmation of receipt). The customer is obliged to receive his order within 10 days from the receipt of the relevant receipt notice. To receive the order, the customer will present the order confirmation and notice of receipt, as well as an official identity document (such as a police ID card, passport or driver's license). If the customer does not receive the product within 10 days of receiving the notice to be received, Socks4u.gr reserves all its rights.
(2) In case the product is sent via courier / transport company where the customer has chosen, the product is received by a representative of the transport company, from our physical headquarters, in order to process the transport and delivery to the customer. The customer is informed electronically that the product is ready to be shipped. Shipping costs - as listed above - are borne by the customer. Any incorrect registration of receipt information (address, street, postal code, etc.), as a result, incorrect delivery is not the responsibility of Socks4u.gr, but the customer. The transfer planning officer will contact the customer by phone within the same or the next working day from the electronic notice of the shipment, in order to settle the delivery issues. The delivery time of the goods usually ranges from 2 to 3 working days, depending on the exact delivery area to the customer. To receive the order, the customer will show the order confirmation and notice of shipment, as well as an official identity document (such as a police ID card, passport or driver's license). If the customer does not receive the product after receiving the notice to be sent and despite the relevant notice from the employee, Socks4u.gr reserves all rights.
Telephone orders 2271 400418
Customer service: Mon.-Sat. 09:30 - 14:30
For any question or clarification, you can send an email to Socks4u.gr@gmail.com
* The company reserves the right to modify the above terms at any time without notice